Shipping and Returns
SHIPPING OPTIONS FOR USA
| Orders over $299 (7-9 Days) | Free Standard Shipping |
| Orders under $299(7-9 Days) | $15.99 |
| Express Shipping (2-3 Business Days) | $35.99 |
At this time, we are not shipping Internationally but we do hope to change that very soon! Stay tuned!
RETURNS
In-Store Returns
Eligible in-store purchases may be returned within 1 day of purchase for store credit only.
Online Returns
We have a 1-day return policy, which means you have 1 day after receiving your item to request a return for store credit.
To be eligible for a return, your item must be in the same condition in which you received it: unworn, unused, with all original tags attached, and in its original packaging. You’ll also need your receipt or proof of purchase.
To request a return, please contact us at info@krishnafashionhouse.com within the applicable 1-day return period.
Approved returns should be sent to:
Krishna Fashion House
2775 Showplace Drive, Suite 121
Naperville, IL 60564
United States
Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.
Custom Orders – Final Sale
All custom orders are final sale and are not eligible for return, exchange, refund, or store credit.
A custom order includes any item that is made to order, made to the customer’s measurements, altered or customized at the customer’s request, or modified from the original design, including changes to fabric, color, sizing, blouse style, neckline, sleeves, embroidery, or other design details.
By placing a custom order, the customer acknowledges and agrees that the item is being created specifically for them and is therefore final sale.
Damages & Issues
Please inspect your order upon receipt and contact us immediately if your item arrives defective or damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
We cannot accept returns, exchanges, or provide store credit for:
-
Custom or made-to-order items
-
Altered or personalized items
-
Sale or clearance items
-
Gift cards
Please contact us if you have questions regarding the eligibility of a specific item before making your purchase.
Store Credit
Once your eligible return has been received, inspected, and approved, your store credit will be issued.
If more than 15 business days have passed since your return was approved and you have not received your store credit, please contact us at info@krishnafashionhouse.com.
For any questions regarding returns, please contact info@krishnafashionhouse.com.
